![]() In my case, when I got to the supervisor, Chris, I was told that “It’s against our policy to get refunds” (even when charged for a cancelled service). The refuse to recognize when you cancel and keep charging you. So, if you too wish to cancel your efax account, here is the number: 1-32. We know, because lots of people are asking “how do I cancel my eFax account”. Now, it turns out that lots of people want to cancel their eFax account as a result of this price increase. And it was good.Īnd, amazingly enough, about an hour later, we even got a confirmation of the cancellation. And we called that number, and we cancelled my eFax account. With, yes, a real live person at the other end. But it simply reloaded the blank chat page every time we tried to initiate a chat.īut, in the end, after poking around at that second, non-working chat link, we found a phone number. Now, to be fair, maybe it was because we were using Safari that it didn’t work. So we went to the link, which didn’t work. (Yeesh, and silly us, here we’d thought we’d contacted customer support when I initiated the live chat.) For this matter you would have to contact our Customer support department. TIP: Isn’t there just a way to do it without going into another chat with someone? Can’t I just go to a particular link and cancel my account?ĮFax Servtron: I sincerely apologize for the inconvenience caused. Please use the following webpage to get Chat support for cancellation. We have a special support team to assist you with the cancellation process. EFax Servtron: I am sorry to hear that you wish to leave us. ![]()
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